Frequently asked questions

About JotSpot

Why is Google acquiring JotSpot?

Google shares JotSpot's vision for helping people collaborate, share and work together online. JotSpot's team and technology are a strong fit with existing Google products like Google Docs & Spreadsheets, Google Apps for Your Domain and Google Groups.

What are the terms of the acquisition? Has it closed yet?

The terms of the acquisition are confidential and the deal is officially closed.

Why did you decide to sell the company?

We believe that joining Google will accelerate our team's vision of offering users the best collaboration platform on the web. Google shares our vision and presents us with the world's best environment for delivering on it.

What does this mean for your customers?

Both Google and JotSpot are committed to continuing to support customers, and we know our users have invested a lot in JotSpot. Existing customers of the wiki, family site and class reunion site will continue to have uninterrupted access to their accounts and their data will not be affected. In the future, we'll work hard to move as seamlessly as possible to Google's systems so that customers won't be inconvenienced.

Will paying customers still be charged?

We will no longer be billing customers for the use of the service. Although you will still have use of the product at your current pricing plan, we won't charge you anymore when your current billing cycle expires.

What about partners and developers?

Google is committed to fostering a thriving third party ecosystem of developers and partners. Current JotSpot developers should refer to the JotSpot Developer Connection for more specifics. Solution partners should contact their account manager for more information.

How are JotSpot on-premise customers affected?

Existing JotBox appliance customers will continue to be supported. The downloadable JotSpot Wiki Server beta offering is being discontinued and we will not be providing support for existing users of the product.

What are you going to be doing at Google?

We can't share anything publicly, but we can tell you that we're incredibly excited about the possibilities. We can't think of a better company to have been acquired by.

Will my data remain secure at Google?

Absolutely. We will continue to work to ensure the privacy and security of your data. Furthermore, your data is yours — that doesn't change at Google. Google is as committed to privacy and security as we are.

Can I still sign up for a new JotSpot account?

We hope that this announcement will generate a lot of interest in JotSpot and we want to make sure that the service for existing users continues to run smoothly. Our first task is to focus on the integration and the migration to Google's systems. As a result, we've closed off new registrations. If you'd like to be notified when we re-open registration, enter your email address on our homepage and we'll let you know.

Can I get my data out?

You can export an XML version of all of your data, including version history, at any time. While logged in as admin, simply select "Export wiki as XML" under the Tools header at the bottom of any page.

Who is JotSpot?

JotSpot, a privately held company headquartered in Palo Alto, California, is the first application wiki company. Founded in 2004 by Excite.com co-founders Joe Kraus and Graham Spencer, the company is pioneering do-it-yourself application publishing to enable anyone to create, publish, and share collaborative and personalized wiki applications.

What is a wiki?

A wiki is a website designed for collaboration. In a wiki everyone can edit, update and append pages with new information, all without knowing HTML. Wikis can be either publicly accessible or privately secure.

What is JotSpot's product?

While other wikis only support plain old text, JotSpot's wiki allows you to create rich web-based spreadsheets, calendars, documents and photo galleries. It's as easy as using a word processor — you don't need to know HTML. Thousands of businesses are using JotSpot to manage projects, build an intranet, share files and stay in sync with colleagues and customers.

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