Intro Tour | Applications Tour | Try JotSpot | Bug Reporter | Home

Help Desk	Back to Application Gallery
Create, manage and monitor trouble tickets for an internal help desk.

What does the app do?

Create New Issues Create a new issue Assign status, priority, due date, problem type, person, etc. Tip: You can easily change the information collected by editing the IssueForm

Multiple Views View all issues Sort by who reported or is assigned the issue View important/expedited issues only View the last 10 issues submitted Clickable column headers enable dynamic sorting

Reports View aggregate statistics on: Time-to-close per issue Age of open issues Statistics of open/closed issue by type of issue and by submitter