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| JotSpot FAQ |
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| What is a wiki? |
| A wiki is a website which can be edited by anyone, without knowing HTML. See also Wikipedia's definition. |
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| What is JotSpot? |
| JotSpot makes simple web applications simple to build by combining wikis and web applications in an easy-to-use hosted service for workgroups. Take the Intro Tour. |
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| What is an application wiki? |
| Most wikis are great at organizing unstructured text: create and edit pages, create links and establish hierarchy, add attachments and comments and basic search. But they quickly reach their limits when you try to add structure. For example, a lot of folks use wikis for a shared task list. How would you assign a due date for a particular item? Can you assign priority? Could you assign a task to a group, not just a single person? Can you flag items for discussion? All of these are possible using our service because JotSpot allows you to easily add structure to unstructured data. JotSpot makes simple applications simple to build using wikis. Take our Advanced Tour to learn more. |
| Can I create a blog using JotSpot? |
| Absolutely! JotSpot includes a Blog Application that you can install into the wiki. Log in to your JotSpot wiki and click the "Browse Application Gallery" link in the "Installed Applications" box in the toolbar on the left side of the page. |
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| How else might I use JotSpot? |
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Use JotSpot for all of your wiki needs. In addition, build lightweight collaborative applications using our platform.
The JotSpot Application Gallery contains applications you can load into your JotSpot including:
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| How do I get started? |
| Get a free account! |
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| How much does it cost? |
| Please see the JotSpot pricing page. |
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| Is technical support included? |
| If by technical support you mean the ability to email us and ask questions, then the answer is, "Yes, technical support is included." The reality is that we are a small team and will do our best to support any technical questions you have. In exchange for not charging you extra for support, we ask for your patience. Especially as we launch our new service. You can also checkout Tutorials, Cookbooks, and Documentation for more information. |
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| Does JotSpot offer phone service support? |
| JotSpot customers receive prioritized email support. JotSpot offers phone support between 9am and 6pm PDT on an as available basis. |
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| Does JotSpot offer professional services? |
| Yes. Our Customers receive professional services including application development. It is a terrific way for us to learn about how our Customers want to use our service. Everyone is welcome to leave us feedback, bug reports or request features and upgrades. |
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| Can I upgrade/downgrade my account? |
| JotSpot offers two types of accounts: free accounts and customer accounts. To request an account, please click here. |
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| Does JotSpot require any training? |
| If you can type, you can use JotSpot. JotSpot is designed to let people get to work quickly. Our WYSIWYG Editor allows people to use standard word processing to create webpages and links. |
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| Who administers my JotSpot workspace? |
| Each JotSpot webspace is assigned a System Administration account. This person is responsible for adding / deleting accounts and overall site administration. |
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| Can I customize JotSpot? |
| Everything you see on the screen is editable through your web browser. Want to change the theme? You can do it. Want to add a button to the interface? You can do this too. Want to write a new application? Do it. |
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| Can I export my data? |
| Registered account users and customers are allowed to export their data at any time. |
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| How secure is JotSpot? |
| JotSpot's architecture is designed to actively secure, protect and isolate your data. We use the most well-tested and proven application and network security components. For additional details, please see JotSpot Security Policy. |